AC Hotel by Marriott

Los Angeles International Airport
2130 E Maple Avenue, El Segundo, CA 90245 Map

From

Indoor Valet
Indoor Self

Once you arrive at the AC Marriott, please see a valet attendant and present them your parking confirmation for airport parking. They will be ready to provide great customer service and fulfill your needs 24 hours a day, 7 days a week.

Shuttle service is available from 6:00 AM to 11:00 PM 7 days a week. Shuttles run On Demand.

What our customers say about AC Hotel by Marriott

Kay - Los Angeles

12/11/2024

The valet at AC Marriot was very helpful and kind, he took his time to explain how everything worked with the shuttle and pick up. I arrived back a few days later and he recognized me and my name. It looked like he had the other cars ready outside and prepared for pickup but because I arrived an hour earlier he ran off to quickly fetch my car. One tip for the shuttle pick up is after you request the van look for the driver who comes out of the van and shouts a list of hotel drop off locations, as it’s not a dedicated AC Marriot branded shuttle. Great experience and would use this service again.

KA - Los Angeles

09/29/2024

You have to call the number on the reservation to have a shuttle pick you up, but the way it's setup isn't super clear. You have to press 2 then someone answers and takes down your information and sends the shuttle, but the recording doesn't say what number to press. I also wasn't told about the number when I dropped off my car. Luckily I had it in the reservation email. Overall I'd use this lot again, but it took some figuring out the first time.

HEATHER HORNING - La Quinta

09/25/2024

Everything was great except for the shuttle back. It was confusing which Marriott shuttle I was supposed to be waiting for and I waited for over 20 minutes. In that time I saw Joe's Parking shuttle stop multiple times and a Hyatt and Marriott Fairfield Shuttles stop 3 times before my shuttle arrived.

Jeremy Gross

08/28/2024

This was a really good find for us. It worked out really well that when we got out of the terminal the shuttle was already there. It was pure luck since we didn't call them yet, but that was a nice little ending to our trip. Everyone was helpful and friendly. Definitely going to use this as a go to whenever flying out of LAX.

Julie Anderson - San Diego

08/27/2024

What a GREAT experience. I will use this service again for parking at LAX airport.

Dr Michael W Tucker - Apple Valley

07/18/2023

I should have read better I did not realize that I would need to get lift because my flight arrived after 11. I finely got a lift but I did not get the $50.00 Voucher to pay for it I was promised. After the long trip at 12:30 AM I had to download lift and I finely got home about 4AM At 73 I think I need more help next time to make sure my transportation needs are met ahead of time with no surprises.

Sutesh Bhatia - Northridge

04/18/2023

Safe parking and the free coffee was nice. But we almost missed our flight due to the lag times with the shuttle. Took about 40 minutes and once he came we got minimal help with the luggage and there was no trunk room so we had to pull all the bags on the bus where we sit. The pickup was better but still not super helpful with the bags. We tipped both times but would’ve tipped more. The valet staff at the hotel were nice and friendly.

Gloria

04/17/2023

The staff at the AC Hotel was great, very friendly and informative. I arrived, checked in and was on my way to the airport in less than 30 min. However, on my way back I waited over an hour for the shuttle to pick me up. The number I was told to call or text would not pick up or respond, it would go straight to voicemail. After multiple texts, voicemail messages and between 1-2 calls, I finally called the hotel directly they told me to call the number again as dispatch was going to be picking up. Again, multiple calls later no answer. I called the hotel direct again who then made arrangements for my pick up. The shuttle driver picked me up and then proceeded to make 2 more rounds around the airport after picking me up and complaining and cussing the whole way and driving like a maniac.

I finally made it to the AC to pick up my car. I did let the hotel staff know how bad the driver was hopefully something will be done.

I won't be using the AC for parking again which is a shame because it is a nice place to park and very close but after a long trip home the last thing you want is to wait for over an hour to make it to your parked car.

Fred Cox - Palm Desert

01/19/2023

Everything was fine until we got back to LAX. Went to baggage claim and texted for shuttle and got txt back car is at valet. No Uber voucher for $15, so took cab for $25 with tip to AC hotel. Arrived at AC and car was with valet even though I was staying the night at AC and had paid to pick up car next morning.

Samar Durghalli

03/13/2022

Everything good except the hotel didn’t get us back from the airport to the parking lot.

Lisa M. Ratcliff

03/09/2022

I am a Marriott rewards member and I generally like to park at a Lax Marriott property when flying out of LAX, it was my first time selecting the Ace hotel, they don’t have a shuttle, the velvet ordered a Uber ride for my departure flight, and text me a $15.00 voucher for my return flight the Uber ride back to the Ace hotel cost me a small fortune for the same distance, Uber rides available that night were starting above $40.00 up to $80.00 dollars minus the $15.00 dollar voucher I spent and additional $26.00 dollar to go 10 minutes, I normally park at the airport Marriott on century for $11.00 dollars a day parking with free shuttle, this was overpriced I felt taken advantage of… suggestion provide people with possible inflated Uber charges on return, so we can make a informed decision. I complained to the hotel clerk and he said he hears these complaints often.

Epifanio Pinca

02/15/2022

Great clean facility and great staff. The only thing is when we arrived, it was a busy time in LA (8:30PM) so Lyft and Uber were charging way more than $15 credit the hotel provided. Our Lyft invoice went up to $37.44 total.

Mary M Bernard - CA

01/19/2022

Yes, I would use this service again, but it was a hassle taking bus to Uber stop (there was not a green pillar where we exited). We are not from L.A. or familiar with the airport and facility overall and were exhausted from the previous day having to get a covid test to fly internationally and horrible airport hotel where ac wouldn't turn off and we froze. I'm used to calling for pick up right when we land and walking to wait area, but I understand how huge LAX is I think it's a great idea to use the green bus.

Susan Armbruster - Los Angeles

12/29/2021

A $15 voucher does not go far when Uber wants to charge $50 to get from LAX to the AC. Unhelpful surprise after a long trip.

Koa - Simi Valley

12/13/2021

Easy in and out. Beats the high prices at the airport and a free Uber to LAX is included. Great deal! I will use AC Hotel again.