Zach Dennis - Seattle, WA
Will not be coming back and will be calling corporate to ask for a refund. We were traveling with 2 kids and we left to wait at the airport for over 20 minutes outside with 2 children in the middle of a blizzard. We weren't the only ones left and we are the only ones pissed. Everyone I would call to check in and see where the heck the driver was they would answer the phone and hang up immediately.