Ramon M Valdillez - Santa Clarita, CA
10/13/2024
This is our first experience with Renaissance Newport Beach parking service. We have used others in the area in the past. Renaissance by far exceeded our expectations.
Upon arrival, we were greeted immediately and our bags were unloaded and placed in the shuttle. Our van was parked in their covered garage. Upon return the shuttle responded quickly to our call for pick up. Our luggage was loaded and we were driven back to the Renaissance, which was 10 minutes away. Upon arrival, our van was parked at the hotel entrance. Our bags were loaded and we were on our way. All personnel were friendly and helpful. We will never use anyone else in the future!