Nicholas Capone III - Ocala, FL
06/28/2023
I'm not sure what happened to GoldPark Airport Parking, but from yesterday's experience, I have no desire to consider their services in future travel.
I was delayed in Philly for several hours, so I attempted to place a courteous call to Gold Park to inform them I'd be late in picking up my vehicle. I tried calling/texting and e-mailing for 3 hours. Both phone numbers provided were dead - no answering service. I had a family member try to call, thinking my phone was inoperative or no cell coverage - same condition. I cannot imagine operating an airport shuttle service and not answering phones for three hours, leaving travelers stranded for pickup!
I finally got through to a live person, and was informed the shuttle was enroute - O.K. - forty minutes later, they showed up. Their location is 3 miles from the airport? So, we arrive to their pitch black/dirt field parking lot and the driver doesn't know how to locate the customers' vehicles within their immense lot. Two customers had to continually click their FOB's to locate their vehicles. Again, pitch black parking.
I finally get to my vehicle and I immediately notice a layer of dirt on the body surfaces. Closer inspection reveals it's a concrete dust from the adjacent concrete plant, which was operational at midnight.
I drive up to the front gate (a new, electronically-controlled arm) and the gate doesn't open. After minutes of waiting for this gate to raise, some guy comes out of the office trailer with an attitude on how I need a barcode. What barcode? Well, this was my fall, I misplaced the print out with the barcode. He flashes a card in front of the sensor, gate opens, and I gladly exit. What an operation! No more Gold Park airport parking for me.