LAX > Easy Park LAX Parking Reviews

   12/01/2009

Attendant at gate would not accept the conformation email displayed on my iphone screen. She stated that it had to be printed out even though the conformation number and booking details were clearly visible.

A $45 fee fast became $170!

After 5 minutes of protestation she finally relinquished. All the information was right in front of her and this was clearly just a method of extorting money from pre-paid customers.

This is very poor customer service. Holding customers to ransom is not a good way to encourage repeat business. As a result I will use an alternative service at LAX.

John G. - Irvine, CA

 

   05/08/2010

Thank you for your interest in my opinion. Easy Park LAX does exceptional job serving customers. Garage is close to terminals, shuttles run every 5 min!

I really like your website, it's very easy to use and it provides very competive prices; that's why i keep using it. I feel that I can trust your business. Never had a problem when checking out from the garage.

Max V. - Santa Monica, CA

 

   12/01/2009

I would recommend your facility. I believe the parking lot could use more lighting and a more identification references on parking stalls or signs. Its kind of hard to remember where you park after a long trip and then to look for car in dark after a long flight.

Miguel H. - Whittier, CA

 

   01/04/2010

I would not recommend this place to anyone! I parked on December 26th and when I got there, there was a blocked sign that said "Sold out". I got out of the car and told the person in the booth that I had a reservation. She told me to "move the sign" out of the way. I thought that was part of her job to do that. So I moved the sign. Then she says "get a ticket and put the sign back". I was so annoyed that this person was so damn lazy to get out of her booth to help me out. This is the FIRST and the LAST time I use this place!

Marivic S.J. - Burbank, CA